Frequently Asked Questions

Frequently Asked Questions Woodstock, GA Chrysler Dodge Jeep Ram of Woodstock


Q: Can I sell you my car even if I don’t buy one from you?

A: Yes! We will buy your vehicle even if you don’t buy one of ours.


Q: Do you have a team member who is fluent in Spanish?

A: Aquí para ayudarte a comprar tu automóvil: Jacob Zuazua


Q: Do you offer frontline worker and military discounts?

A: Here at Chrysler Dodge Jeep Ram of Woodstock, we’re grateful for all the ways our educators, military members, veterans, and first responders serve our country. As a token of our appreciation, we’re offering our eligible customers an exclusive discount to help you save on service and your next new vehicle.


Q: Which Jeep has the most cargo space?

A: It depends! If you’re talking about interior space, then the Jeep Grand Cherokee is the way to go. However, if you want the added flexibility of a truck bed, then the Jeep Gladiator is the Jeep for you!


Q: What does Woodstock Certified Plus mean?

A: Every Woodstock Certified Plus vehicle undergoes an extensive bumper-to-bumper inspection performed by certified mechanics at our state-of-the-art service facility. Additionally, every model is backed by our 3-Month/3,000-Mile Limited Warranty that ensures we’ve got your back!


Q: What is Woodstock’s Frontline Worker and Military Program?

A: If you are a member of Active Duty U.S. Military, U.S. Military Retirees, a local educator, or an eligible active first responder, it would be our honor to give you a $500 discount toward select new vehicles and 10% off service. We’re thankful for all you do, so we’re giving you the top level of savings available. It’s what we like to call “Operation: Appreciation.”


Q: Which Jeep gets the best gas mileage?

A: The 2022 Jeep Renegade is the most fuel-efficient Jeep on the market. Boasting up to 24 city or 32 highway MPG, it works great as a daily driver. Give us a call to schedule your test drive today!


Q: Do you sell used vehicles of other brands besides Chrysler, Dodge, Jeep, and Ram?

A: Yes, here at Chrysler Dodge Jeep Ram or Woodstock we have a wide selection of pre-owned vehicles from all different makes and models. Shop our inventory now, then give us a call to schedule your test drive today!


Q:Can I still get a car loan with bad credit?

A: Our finance team has experience working with customers from all walks of life. No matter what your situation is, they will work hard to get you into the vehicle you want at a price you can afford. Call to set up your appointment today!


Q:What are the dimensions of the Ram 1500?

A: The dimensions of the 2022 Ram 1500 are 229-242″ L x 82-88″ W x 77-81″ H. If you’d like to come see one in person, give us a call to schedule your test drive today!


Q:Do you sell used vehicles from other brands besides Chrysler, Dodge, Jeep, and Ram?

A: We carry used vehicles from most popular brands including Chevy, Honda, and Ford. Browse our selection now, then give us a call today!


Q:What credit score do I need to get a car loan?

A: Our finance team has experience working with customers from all walks of life. Even if you have poor credit or no credit at all, our team is committed to helping you get into the car you want at a price you can afford. Give us a call today to see what Woodstock can do for you!


Q: What does it mean to reserve a vehicle?

A: Sometimes the inventory listed on our website will include vehicles that are still en route to the showroom. If you want to ensure you get first shot at one of these vehicles, you can reserve it, usually by putting down a small amount of earnest money to show you’re seriously interested. If you see a vehicle you would like to reserve, give us a call today!


Q: What does it mean to order a vehicle?

A: If you don’t see the exact new Chrysler, Dodge, Jeep, or Ram you’re looking for in our inventory, you can have one built directly from the manufacturer. That vehicle can then be delivered to our showroom for you to pick up. It’s that easy! Give us a call today to order your dream car!


Q: Can I qualify for a car loan if I’m self-employed?

A: Being self-employed doesn’t mean you can’t get a car loan. In fact, contractors and business owners qualify for auto loans all the time. The important thing is knowing what documentation is required in order to show the lenders that you’re able to carry the car note. Give us a call today for a full list of what you should bring with you!


Q: How can I reduce the APR on my car loan?

A: Factors like having a good credit score and considering a loan with a shorter term can effectively reduce the annual percentage rate, or APR, of your auto loan. If you’d like to see what financing you could qualify for, give our friendly finance team a call today!


Q: How can I get a low down payment on a car?

A: In general, you should strive to make a down payment of at least 20% of a new car’s purchase price. For used cars, try for at least 10% down. If you can’t afford the recommended amount, put down as much as you can without draining your savings or emergency funds. Our financing team can work with you to get you into a car that fits your budget. Give us a call today!


Q: Do I need to schedule a test drive?

A: While you don’t have to schedule your test drive in advance, giving us a call or submitting a form on our website ahead of coming in can help us make sure we have the car you want on the lot and ready for you. Either way, we look forward to seeing you soon!


Q: How do I schedule a test drive?

A: Scheduling a test drive is fast and easy on our website. Simply select the model you’re interested in, then fill out a brief form with some basic information so we can contact you. Alternatively, you can always give us a call!


Q: Do you sell new hybrid and electric cars?

A: Chrysler Dodge Jeep and Ram offer a wide range of EV and hybrid vehicles, from compact cars to sedans to SUVs, so you’re sure to find one that will suit your needs. If you’re interested in something we don’t currently have on the lot, we can order it for you. Just give us a call and let us know what you’re looking for today!


Q: Is it worth it to buy a hybrid?

A: Honestly, it depends on your needs. If you commute regularly, then a hybrid could prove to be a great option for you. Basically, the more often you drive, the more sense it could make to look to hybrids for your next ride. If you’re still uncertain or just want to schedule a test drive, give us a call today!

Q: What kind of financing options do you offer?

A: We offer a variety of financing options, including traditional auto loans, leasing options, and even special financing for customers with challenged credit. Our finance team will work with you to find the best option for your unique situation.

Q: What should I bring with me when purchasing a vehicle?

A: You should bring your driver’s license, proof of insurance, and proof of income. If you’re trading in a vehicle, bring your title and registration as well. If you have any questions about what to bring, just give us a call!

Q: What is the difference between leasing and financing a vehicle?

A: When you finance a vehicle, you’re taking out a loan to purchase it, and once the loan is paid off, you own the car. When you lease a vehicle, you’re essentially renting it for a predetermined period of time, usually three to four years. At the end of the lease, you have the option to purchase the car or return it. Our finance team can help you decide which option is right for you. Call us today to learn more!



Q: Do you offer service specials?
A: CDJR Service at Woodstock CDJR offers service specials each month! Visit our website to learn more!


Q: Can I bring in my vehicle to get serviced if I didn’t purchase it from Woodstock CDJR?
A: Yes! Your vehicle doesn’t have to be from Woodstock CDJR in order to be serviced!


Q: Can you schedule an appointment online?
A: Yes! You can easily schedule an appointment at our service center online by going to the “Schedule Appointment” page under the Service Department tab!


Q: Do you service other brands besides Chrysler, Dodge, Jeep, and Ram?
A: Yes! Our team of highly trained and certified service technicians are more than capable of handling the service you need. Give us a call to schedule your service appointment today.


Q:  How often should I get my oil changed?
A: It used to be normal to change the oil every 3,000 miles, but with modern lubricants most engines today have recommended oil change intervals of 5,000 to 7,500 miles. Moreover, if your car’s engine requires full-synthetic motor oil, it might go as far as 15,000 miles between services! However, to get the most accurate information for your specific vehicle, you should always consult your owner’s manual or contact your local manufacturer service center.


Q: How do I tell what size tires my car needs?
A: Find the information in your vehicle owner’s manual in the glove compartment or on the tire information sticker on your driver’s side door. Usually those elements contain all the information related to your tire size and specifications as well as the appropriate tire pressure.


Q: How long does an oil change take?
A: Typically, you can expect an oil change to take between 30 to 45 minutes. Give us a call to schedule your oil change today!


Q: How do I get my brakes to stop squeaking?
A: Squeaky brakes can be caused by a few different things including sticking caliper slides, worn out pad clips, or lack of lubrication at pad or caliper contact points. Schedule your service appointment with us today and we’ll take a look!


Q: How long can I keep driving with my check engine light on?
A: Continuing to drive with your check engine light on is both dangerous and likely to make the eventual repairs needed more expensive. The best option is to bring it in for service as soon as you see a problem. Call to schedule an appointment with our team today!


Q: How can I tell if my transmission is going bad?
A: A functioning transmission will slide right into the proper gear. If your car is hesitating or giving you no response, something’s wrong, and it’s often the transmission. In a manual vehicle, this delayed shifting is accompanied by an RPM surge and engine noise that doesn’t match your speed.


Q: What does it mean if my car is leaking brake fluid?
A: If you suspect you have a brake fluid leak or see any other fluid leaking from your vehicle, have your car inspected immediately by your mechanic. Don’t put your safety and the safety of your passengers at risk by driving with a compromised brake system. Call to schedule your service appointment today!


Q: Do you sell parts?
A: We do! Our parts department can help you get the parts you need for any repair. Give us a call and we can order whenever you need if we don’t have it on hand.


Q: Do you sell tires?
A: Yes! We have many brands to choose from and can usually order just about anything you need. Give our service team a call today!


Q: Do you sell parts?
A: Absolutely! Our parts department will be more than happy to help you find exactly what you need. If we don’t have it in-store, we can order it! Give the parts department at Woodstock a call today!


Q: What does it mean if my car is leaking brake fluid?
A: There are a range of causes of brake fluid leaks, including damage to brake components and general wear, rusting and pitting. If your dashboard brake fluid indicator is lit and your reservoir is low despite you topping up your fluid, there’s a high chance your brake hydraulic system – usually closed – is compromised. Give our service team a call as soon as possible to ensure you’ll be safe on the road.


Q: How much should I budget for car maintenance?
A: Experts recommend setting aside at least $100 per month for car maintenance and adjusting to reflect the actual condition of your car. If you want to save money on your next service, give our team a call today!


Q: What does it mean if my car clicks when I try to start it?
A: A rapid clicking noise when trying to start your car could mean there’s something wrong within the electrical system. Perhaps your battery’s dead, or your alternator, which charges the battery, isn’t working correctly. Either way, give our team a call today and we’ll help you get back on the road!


Q: What if my car is leaking coolant?
A: In the case of a small leak at a radiator hose, it might be possible to tighten the clamp and stop the leak. In most antifreeze leak conditions, however, you will need to bring your car in for repairs. If you need help, give us a call today!


Q: How often should I have my brakes inspected?
A: We recommend having your brakes inspected at least once a year. However, if you notice any unusual noises or vibrations when applying your brakes, or if your vehicle takes longer to stop than usual, you should have them inspected immediately.


Q: Do you offer any warranty on your services?
A: Yes, we offer a 12-month/12,000-mile warranty on all services performed at our service center. Contact our service department for more information on our warranty policy.


Q: Can you diagnose my vehicle’s problem over the phone?
A: It is difficult to diagnose a vehicle’s problem over the phone without a proper inspection. We recommend scheduling an appointment at our service center so our certified technicians can accurately diagnose and repair any issues with your vehicle.


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